Last Updated June 15, 2025

1. Introduction

At GymLift Systems ("Company", "we", "our", or "us"), your privacy is a top priority. We are committed to protecting the privacy of gym and studio owners and anyone using our Services. This Privacy Policy describes how we collect, use, disclose, and protect your information when you interact with our website, software, mobile applications, and related services (collectively, the "Services").

By using our Services, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

. Personal Identification Information: Name, email address, phone number, mailing address, and billing information.

. Business Information: Gym/studio name, size, address, number of members, and related business operations.

. Account Credentials: Usernames, passwords, and authentication details.

. Content Data: Customer lists, member engagement information, retention-related data, feedback, and communication logs input into our systems.

. Payment Information: Credit card numbers, billing addresses, and other financial details processed through secure payment processors.

2.2 Information Collected Automatically

. Device and Usage Data: IP address, browser type, operating system, device identifiers, access times, and the pages viewed.

. Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to track your usage and improve user experience.

2.3 Third-Party Data

Information obtained from third-party services such as CRMs, payment processors, and scheduling tools that you integrate with GymLift Systems.

3. How We Use Your Information

We use the data collected to:

. Operate, maintain, and improve our Services.

. Provide personalized automation tools and retention strategies.

. Process transactions, send invoices, and manage billing.

. Communicate updates, security alerts, offers, and service notifications.

. Provide customer support and respond to inquiries.

. Analyze user behavior to enhance our platform’s functionality.

. Comply with legal obligations and enforce our Terms and Conditions.

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share your information with:

Service Providers

Including hosting companies, payment processors, CRM platforms, customer support, and analytics providers.

Legal Requirements

If required by law, subpoena, court order, or governmental request.

Business Transfers

If GymLift Systems is involved in a merger, acquisition, sale of assets, or bankruptcy.

Protection of Rights

To enforce our policies, protect rights, property, and the safety of our users or the public.

Within Corporate Organization

We may share information within Contractor Level Up's corporate group, including internationally.

5. Data Security

We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Measures include:

. Secure servers.

. Encryption technologies.

. Access control protocols.

. Regular security audits.

6. Data Retention

We retain your information as long as necessary to:

. Fulfill the purposes outlined in this Privacy Policy.

. Comply with legal, tax, accounting, or regulatory requirements.

. Provide our Services.

You may request deletion of your personal data unless retention is required by law.

7. Your Privacy Rights

Subject to applicable laws, you have the right to:

. Access your data.

. Request corrections.

. Request deletion of your data.

. Withdraw consent where applicable.

. Object to or restrict certain data processing activities.

. Request data portability.

To exercise these rights, contact us at [email protected]

8. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect information from children.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those entities.

10. International Users

Our services are intended for use in the United States. If you access this Website from outside the U.S., you consent to the transfer of your information to the United States.

11. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of your personal information. Please contact us at [email protected] to exercise these rights.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be posted on our website with the updated effective date.

13. Accountability

If you have questions or complaints regarding this Privacy Policy, please contact GymLift Systems at [email protected]

This version of the Privacy Policy supersedes all prior versions.