Privacy Policy

Last Updated January 11, 2026

1. Introduction

At GymLift Systems (“Company,” “we,” “our,” or “us”), your privacy is a top priority. We are committed to protecting the privacy of gym and studio owners and others who engage with our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and when you inquire about or use our client success and operational services (collectively, the “Services”).

By accessing our website or engaging with our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when you contact us, complete forms on our website, or engage with our services, including:

. Personal Information: Name, email address, phone number, mailing address, and billing-related contact details.

. Business Information: Gym or studio name, location, size, number of members, and information related to your business operations.

. Access & Authorization Information: Login credentials, permissions, or access details you choose to provide for your gym management software or related systems, solely for the purpose of delivering our services.

. Client Success & Operational Data: Member engagement data, retention-related information, feedback, communication logs, and other operational data shared with us to support client success initiatives.

. Payment Information: Billing details and payment information processed through secure third-party payment processors. We do not store full credit card numbers on our servers.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information to help us understand how the site is used and improve performance, including:

. Device and Usage Information: IP address, browser type, operating system, device identifiers, access times, and pages viewed on our website.

. Cookies and Tracking Technologies: We use cookies and similar technologies (such as pixels or analytics tools) to analyze website traffic, understand user behavior, and improve the overall user experience.

You can control or disable cookies through your browser settings, though some website functionality may be affected.

2.3 Third-Party Data

We may receive information from third-party services that you choose to connect or grant access to in connection with our services. This may include information from gym management software, CRMs, payment processors, scheduling tools, or other platforms you use to operate your gym.

This information is accessed solely for the purpose of delivering our client success and operational services and is handled in accordance with this Privacy Policy and applicable data protection requirements.

3. How We Use Your Information

We use the information collected to:

. Deliver, manage, and improve our client success and operational services

. Support retention, engagement, and operational execution for your gym

. Process payments, issue invoices, and manage billing-related activities

. Communicate with you regarding service updates, performance reviews, scheduling, and important notices

. Provide support and respond to questions or requests

. Analyze operational and engagement data to improve consistency, performance, and service outcomes

. Comply with applicable legal obligations and enforce our Terms and Conditions

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers that help us operate our business and deliver our services, such as secure hosting providers, payment processors, CRM and communication tools, analytics providers, and customer support services. These providers are authorized to use your information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required to do so by law, subpoena, court order, or governmental request, or if we believe disclosure is necessary to comply with legal obligations.

Business Transfers

If GymLift Systems is involved in a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable confidentiality and data protection requirements.

Protection of Rights

We may disclose information to enforce our policies, protect our rights or property, investigate potential violations, or protect the safety of our users, clients, or the public.

Within Corporate Organization

We may share information within our corporate group or affiliated entities for operational, administrative, and service-related purposes, including across international locations where appropriate safeguards are in place.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These measures may include, but are not limited to:

. Secure hosting and server environments

. Encryption and secure data transmission methods

. Restricted access controls to limit data access to authorized personnel only

. Periodic reviews and monitoring of security practices

While no method of transmission or storage is completely secure, we take appropriate steps to safeguard your information in accordance with industry standards.

6. Data Retention

We retain your personal information only for as long as necessary to:

. Provide and manage our client success and operational services

. Fulfill the purposes outlined in this Privacy Policy

. Comply with applicable legal, tax, accounting, or regulatory requirements.

When your information is no longer needed for these purposes, we take reasonable steps to securely delete or anonymize it.

You may request deletion of your personal data at any time, subject to any legal obligations that require us to retain certain information.

7. Your Privacy Rights

Subject to applicable data protection laws, you may have the right to:

. Request access to the personal information we hold about you

. Request corrections or updates to your personal information

. Request deletion of your personal information

. Withdraw consent where processing is based on consent

. Object to or request restrictions on certain data processing activities

. Request a copy of your personal information in a portable format, where applicable

To exercise any of these rights, please contact us at [email protected]
We will respond to your request in accordance with applicable laws.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to delete such information.

9. Third-Party Services

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, content, or data handling practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Users

Our Services are intended for use within the United States. If you access our website or Services from outside the United States, you acknowledge and consent to the transfer, storage, and processing of your information in the United States, where data protection laws may differ from those in your jurisdiction.

11. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to, correction of, or deletion of your personal information, subject to applicable exceptions.

To exercise your CCPA rights, please contact us at [email protected]

We will verify your request and respond in accordance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The most current version will always be available on our website, along with the updated effective date. We encourage you to review this Policy periodically.

13. Accountability

If you have questions or complaints regarding this Privacy Policy, please contact GymLift Systems at [email protected]

This version of the Privacy Policy supersedes all prior versions.