Terms and Conditions

Last Updated June 11, 2026

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by GymLift Systems (“Company,” “we,” “our,” or “us”). By accessing our website, submitting information, or engaging with our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use our website or engage with our services.

2. Services Overview

GymLift Systems provides done-for-you client success and operational services for gym and studio owners. Our services may include, but are not limited to, retention and engagement support, operational follow-through, reporting, systems management, and strategic guidance related to client success.

We offer multiple service levels, including a Client Success Service and a Client Success Manager option. The specific scope, level of involvement, and deliverables may vary based on the service selected and will be discussed during onboarding or ongoing communications.

3. Eligibility

To engage with our services, you represent and agree that you:

. Are at least 18 years of age

. Are acting on behalf of a business or have the authority to make decisions for your gym or studio

. Provide accurate and complete information when communicating with us

. Have the legal capacity to enter into this agreement

4. Account Registration and Responsibilities

When engaging with our services, you agree to:

. Provide accurate, complete, and up-to-date information about your gym or business

. Cooperate reasonably with requests necessary to deliver the agreed services

. Maintain the confidentiality of any access credentials you choose to share with us for the purpose of service delivery

. Notify us promptly if you believe any shared access or information has been compromised

You are responsible for activities and decisions made within your business. Our services are intended to support operations and client success, not to replace your legal, financial, or managerial decision-making authority.

5. Intellectual Property

. All content, materials, processes, documentation, branding, and other intellectual property provided by GymLift Systems in connection with our services remain the exclusive property of GymLift Systems or its licensors.

. You are granted a limited, non-exclusive, non-transferable right to use service-related materials solely for your internal business purposes during your engagement with us.

. You may not copy, reproduce, distribute, modify, or create derivative works from our materials without our prior written consent.

6. Acceptable Use

You agree not to:

. Use our services for any unlawful or unauthorized purpose

. Provide false, misleading, or deceptive information

. Interfere with, disrupt, or attempt to gain unauthorized access to our systems or services

. Misuse our services in a way that harms our business, our clients, or third parties

. Harass, threaten, impersonate, or otherwise abuse individuals in connection with our services

We reserve the right to suspend or terminate services if we reasonably determine that unacceptable use has occurred.

7. Subscription Terms & Payments

Our services are offered on a paid service basis, with pricing disclosed during or after an initial consultation.

. Fees are typically billed on a recurring monthly basis unless otherwise agreed

. There are no long-term contracts required unless explicitly stated in writing

. Any additional services or out-of-scope work will be discussed and approved in advance

. Payments are processed securely through third-party payment providers

. Failure to submit payment may result in suspension or termination of services.

8. Termination and Suspension

Cancellation:

You may discontinue services at any time by providing notice to us. Because our services involve ongoing operational work and allocation of resources, payments are non-refundable, except as expressly stated below or where required by applicable law.

Refund Eligibility:

Refunds are only available within the first seven (7) days of the initial service start date. After this period, all fees paid are non-refundable unless otherwise required by law or explicitly agreed to in writing.

Failure to Pay:

Failure to submit payment when due may result in suspension or termination of services. We reserve the right to pause work or discontinue services until outstanding balances are resolved.

Payment Information:

You are responsible for ensuring that your payment information remains accurate and up to date. Delays or interruptions in payment may result in service disruption.

Cancellation Process:

You may cancel your subscription at any time by contacting our support team. However, the standard refund terms outlined above will apply.

Company Rights:

GymLift Systems reserves the right to suspend or terminate services if we reasonably determine that:

. These Terms have been violated

. Services are misused or used in a manner inconsistent with their intended purpose

. Fraudulent or unauthorized payment activity occurs

. Payment obligations are not met

Effect of Termination:

Upon termination or suspension of services:

. Service delivery will cease immediately

. Any outstanding fees will remain due and payable

. Provisions relating to intellectual property, payment obligations, disclaimers, and limitation of liability will survive termination

Guarantee Clause:

Our guarantee is a conditional guarantee for the annual agreement only.

If you enroll in an annual Client Success Service or Client Success Manager plan and, within the first ninety (90) days of active engagement, you do not experience meaningful operational relief, such as reduced administrative workload, improved follow-up consistency, or increased time to focus on leadership and growth, you may request to discontinue the service.

In such cases, we will retain payment only for the months of service already provided and refund the remaining unused portion of the annual fee.

This guarantee applies only if all of the following conditions are met:

. You maintain active participation, including regular communication and scheduled check-ins

. You reasonably implement the workflows, systems, and recommendations provided

. Required access, information, and approvals necessary to deliver the service are provided in a timely manner

. All payments are made on time and in full

This guarantee does not promise specific revenue, membership growth, or financial outcomes, as results depend on factors outside our control. Failure to meet the conditions above will void eligibility for this guarantee.

9. Disclaimers

Our services are provided on an “as is” and “as available” basis.

While we make reasonable efforts to deliver our services consistently and professionally, we do not guarantee that services will be uninterrupted, error-free, or meet every specific expectation.

To the fullest extent permitted by law, GymLift Systems disclaims all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

. GymLift Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities

. Our total aggregate liability arising out of or related to the services shall not exceed the total amount paid by you to GymLift Systems during the twelve (12) months preceding the event giving rise to the claim

These limitations apply regardless of the theory of liability.

11. Indemnification

You agree to indemnify, defend, and hold harmless GymLift Systems and its officers, directors, employees, and contractors from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

. Your use of the services

. Your violation of these Terms

. Your violation of applicable laws or the rights of any third party

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the services shall be resolved on an individual basis through binding arbitration conducted in the State of Florida. You waive any right to participate in a class action or representative proceeding.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, practices, or legal requirements. Updated versions will be posted on our website with a revised effective date.

Your continued engagement with our services after any changes constitutes acceptance of the updated Terms.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GymLift Systems regarding your use of our services and supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral.

These Terms and Conditions replace and supersede all previous versions.